Discover how 30 engineers built WhatsApp with Jean Lee

How did a tiny team of 30 engineers build WhatsApp, more than a decade ago? From Jean Lee, engineer #19 at the company. Timestamps: 00:00 Intro 01:39 Early years in tech 06:18 Becoming engineer #19 at WhatsApp 13:53 WhatsApp’s tech stack 18:09 WhatsApp’s unique ways of working 25:27 Countdown displays and outages 27:07 Why WhatsApp won 28:53 The Facebook acquisition 33:13 Life after acquisition 39:27 Working at Facebook in London 44:07 Transitioning to management 47:27 Performance reviews as a manager 53:29 After Facebook 58:53 AI’s impact on engineering 1:02:34 Jean’s advice to new grads and startups 1:06:45 Empowering employees 1:08:17 Book recommendations Watch or listen: • YouTube: https://youtu.be/5Kn32cIWPSY • Spotify: https://open.spotify.com/episode/56bXJZv… • Apple: https://podcasts.apple.com/us/podcast/bu… Brought to you by: • @statsig  – ⁠ The unified platform for flags, analytics, experiments, and more. http://statsig.com/pragmatic • @SonarSource – The makers of SonarQube, the industry standard for automated code review. https://sonarsource.com/pragmatic/ • @WorkOS – Everything you need to make your app enterprise ready https://workos.com Three interesting observations from this episode: 1. WhatsApp had no code reviews after in-place. WhatsApp cofounder, Brian Acton, reviewed the very first pull request of each new hire, and after that, there were no more code reviews. Jean recounts how Brian reviewed her debut PR in extreme detail. This first (and only!) review set the bar high, and she wrote code to that standard from then on. 2. WhatsApp had close to zero formal processes. WhatsApp had no Scrum, no Agile, no TDD (test driven development), and no formal code reviews beyond the first commit. In contrast, Skype had 1,000 engineers and mandatory Scrum training, but WhatsApp still outcompeted it and won. Jean’s response to hearing of all the formal processes Skype used in order to execute faster: “I’m surprised to hear they thought they were shipping faster because of it.” Perhaps process is often a substitute for trust, not quality?” 3. Saying “no” to features was a competitive advantage. WhatsApp’s CEO, Jan Koum, rejected 99% of feature requests from the team. While competitors shipped dozens of shiny, new features, WhatsApp ruthlessly prioritized reliability and simplicity. Jan repeatedly told the team what the mission was. “I want a grandma living in the countryside to be able to use our app”, he said.