Three people, three handoffs, one afternoon. Or one prompt. Srini Raghavan connected Claude to Freshservice over MCP on the episode and asked it to pull every Windows 11 ticket from the last 60 days and generate a visual report with root cause analysis. He is explicit about what that replaces. Somebody fetches the data. Somebody builds the report. Somebody reads the report and works out the cause. Three steps, three people, and the handoffs between them. What came back was twelve tickets…