Press Space to continue
This matters because MCP enables AI systems to correlate patterns
Press Space to continue
Three people, three handoffs, one afternoon. Or one prompt. Srini Raghavan connected Claude to Freshservice over MCP on the episode and asked it to pull every Windows 11 ticket from the last 60 days and generate a visual report with root cause analysis. He is explicit about what that replaces. Somebody fetches the data. Somebody builds the report. Somebody reads the report and works out the cause. Three steps, three people, and the handoffs between them. What came back was twelve tickets…
Aakash Gupta@aakashguptaAug 24
The future of engineering, design, and product management is Product Builders. I got the CPO of $3.4B Freshworks ($FRSH) to show me: 0:00 Why PM, designer & engineer titles die 2:31 The Product Builder role 4:03 Data first vs AI first 5:07 The AI PDLC 6:59 PRD Genie 9:59 Why Cursor 13:04 The 12-step process live 17:25 The agent asks PM questions 19:08 Why he switched to Grok 22:46 The finished PRD 24:41 Can you trust an AI PRD? 27:02 PRD to prototype in Figma Make 35:43 Where judgment still matters 37:14 Inside Agent Studio 43:52 The Slack agent demo 49:45 Freshservice MCP + Claude 57:01 PM ratio went 1:20 to 1:1 59:24 Roadmap for CPOs 1:02:21 How Freshworks hires AI PMs
View