Press Space to continue
The AI mandate memo is the least effective thing a product
Press Space to continue
The AI mandate memo is the least effective thing a product leader can send. Srini Raghavan runs product at Freshworks and his answer on how to actually move an org was not a rollout plan. He went back to writing code. Fourteen years since he last touched an IDE. In the last six months he picked development back up and says he has probably written more code than when he was an engineer. The demo he ran on this episode is his own work, not a slide about someone else's. His read on why the memo…
Aakash Gupta@aakashguptaAug 24
The future of engineering, design, and product management is Product Builders. I got the CPO of $3.4B Freshworks ($FRSH) to show me: 0:00 Why PM, designer & engineer titles die 2:31 The Product Builder role 4:03 Data first vs AI first 5:07 The AI PDLC 6:59 PRD Genie 9:59 Why Cursor 13:04 The 12-step process live 17:25 The agent asks PM questions 19:08 Why he switched to Grok 22:46 The finished PRD 24:41 Can you trust an AI PRD? 27:02 PRD to prototype in Figma Make 35:43 Where judgment still matters 37:14 Inside Agent Studio 43:52 The Slack agent demo 49:45 Freshservice MCP + Claude 57:01 PM ratio went 1:20 to 1:1 59:24 Roadmap for CPOs 1:02:21 How Freshworks hires AI PMs
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