This is the thing with internal tools: over time, they almost always become subpar vs a tool a vendor builds At Large Company that have their own, custom o11y, talked with an eng... who said how much they'd love to use Datadog (or similar) because that would "just" work instead of "kind of" work

aaronrubin@aaronrubin1d ago

We replaced a SaaS product with an internally built tool. Anyone from the company can improve it by submitting code. I give it 2 more months until it is an unusable mess thanks to all the “improvements” people are making.