first order: "what broke and how did we fix it?" second order: "what about our thinking was insufficient and what can we do to ensure that doesn't happen in the future?" agentic engineering means you focus on the second order adopt 'blameless engineering' (except the agents are blameless, not you) but the principles are helpful: * understand the decision in context * investigate beyond human error * learn before judging * turn learning into concrete improvements * share knowledge openly…