IT budgets are set by ticket volume. When you ask the IT guy a question in the hallway, you're deleting the only evidence his job exists. That look is a man doing math. He knows your fix takes 90 seconds. He also knows that 90 seconds, logged, becomes a data point that justifies his salary at the next budget review. Unlogged, it never happened. Every internal service team lives with this. Legal, security, data, HR. The faster they answer drive-by questions, the emptier their queue looks, and…