What Makes a Great Streaming Chat Experience Start here: Never move the reader against their intent. 1. Move only when the reader asked to move. If someone is reading, don’t pull them somewhere else. Auto-scroll should never be the default. 2. Follow only while they’re following. If they’re at the live edge, keep the stream in view. If they scroll away, leave them there. 3. Every interaction is intent. Scrolling is not the only signal. Selecting text, using the keyboard, opening a link,…