Asked Instinct if it could call Capital One then call me once a human was on the line. It said it couldn’t. But then it suggested it could mail a letter to Capital One for $3 requesting the $150 be mailed via a check from my closed credit card. I said okay. It fricken’ somehow found a service to print and mail a letter on my behalf. I don’t even know what service nor did it ask me for any credit card info this time.