Customer journeys are becoming too fragmented to track | Tech Twitter
Customer journeys are becoming too fragmented to track
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The customer journey in 2026:
1 - sees your tweet
2- Iignores you
3 - sees another tweet
4 - follows you 🎉
5 - forgets you exist, never likes posts
6 - watches your random video 3 months later
7 - asks ChatGPT about your product
8 - buys
Good luck tracking that in PostHog or Google Analytics