Switching costs were a huge moat because moving data and workflows was expensive and painful. AI is removing this moat... You can just ask ChatGPT/Claude to do the heavy lifting. The second-order effect is that this favors best-in-class software. When switching gets easier, people have fewer reasons to tolerate bad products, and there’s a lot less friction moving to better ones. Reverse engineering adds another twist. LLMs are getting incredible at recreating software. We’re already seeing…