Intercom's Path from Struggle to 400M ARR
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Intercom was in a bad spot a few years ago. We invested well before that and didn't think we'd see a meaningful return. Now they're doing $400M ARR. @eoghan's message to SaaS incumbents: "I know how scary this time is. I want you to survive it and win. All it will take is destroying everything you love. Good luck."
