We were about to hire someone to answer the same email 20 times a month. We didn't. Those emails now have a reply drafted before anyone on our team is awake. I write a newsletter and podcast on AI product management, and a small team runs the business behind it. The email is a brand asking about sponsorship rates. Sounds easy. Answering it properly means finding the rate card, checking which slots are still open, and digging up our last thread with that brand. The reply itself was always the…