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McDonald's is replacing the kid at the drive-thru with an AI that gets your order wrong more often than he does. The AI, called Archy, takes orders at 90% accuracy. McDonald's human crews scored 93% in the latest industry drive-thru study. And this is the same technology McDonald's shut down in 2024 after it put bacon on someone's ice cream. So why spend part of $8.5 billion on a worse order taker? Start with the labor line McDonald's put in its own investor deck. Archy frees at least 50…
pubity@pubity3d ago
McDonald's announced they're investing $8,500,000,000 in their restaurants to try and make a comeback. This includes implementing a lot more AI to automate tasks and new, healthy menu items like grilled chicken, egg bites and protein bowls. https://t.co/uYuV2ZyzWN