Creation as a Service will always beat Software as a Service

"Creation as a Service" will always beat "Software as a Service". I don't want your lowest-common-denominator software. I want software to work for me and meet my needs. I want platforms and infrastructure. To me, Slack is a good example of an ideal in-between of SaaS and Platform. I have zero interest in vibe coding my own Slack. (It's also particularly difficult software to perfect and scale, and if you disagree you have no idea how to build software 🤡). I do have a strong interest in extending Slack with our own agents. As I shared yesterday, more of our company runs on Slack-based "@" agents. We're making it easier than ever to deploy Slack agents on Vercel, with our AI infrastructure (gateway, workflows, sandbox, etc), starting with @v0. A lot of SaaS might be cooked, but Salesforce has a generational re-birth opportunity with Slack.