Today I did a livestream for about 300 Basecamp customers who were curious to see how we used Basecamp. One of the reasons I love running these are for the edge case requests and questions I get. They push me into obscure corners of the product to see if something's possible. Another reason is because I get directly gauge group enthusiasm around surprisingly small things that make a big difference. It's very hard to pick up on this otherwise when you're working with customers one-on-one. One…