Press Space to continue
Press Space to continue
The reason PMs stop talking to customers is almost never that they stopped caring. Tyler Folkman's customer outreach loop targets the actual failure point, which is worth noticing because most advice here targets the wrong one. It runs daily or weekly, pulls from Pendo or Amplitude or a database, and identifies who you should be reaching out to. Someone whose usage changed. Someone on the surface you are currently working on. With the right guardrails, it can send the email itself. He names…
Aakash Gupta@aakashgupta6d ago
This guy literally breaks down everything you need to know about loops: 0:00 - Why loops matter 1:02 - Loops vs prompting 2:22 - His daily loop system, on screen 7:53 - What turns a skill into a loop 12:13 - The 4 parts of a working loop 16:40 - Generating prototypes live 22:31 - Docs written for AI, not humans 28:36 - Building a non slop loop 35:56 - The loop improving itself live 42:47 - Loops every PM should build 49:03 - Quality loops + PMs pushing code 58:32 - Design loops + product builders
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