“Tools drive culture; if the tool makes an easy thing hard, the organization completely reorients itself around that thing being hard. Employees allow the company to treat them in all these undignified ways—you're a sacred human being, and you should be able to just do things. You have to restore a sense of self-worth and dignity to the strongest engineers. They shouldn't have to schedule 10 meetings and write 10 docs. They have to feel like superheroes.” @natfriedman @collision