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Ticketmaster took 3.5 billion requests the morning the Taylor
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Ticketmaster took 3.5 billion requests the morning the Taylor Swift presale opened and fell over. That was 14 million humans hitting refresh. Now picture the crowd as AI agents working alongside those humans. A rep touches a CRM a couple hundred times a day. An agent does it every second, runs fifty copies of itself, and pulls the full customer history on every call. Point a handful at a normal CRM and the first wall you hit is your own rate limit. Most “AI CRM” launches this year bolted a…
nicolasosharp@nicolasosharp3h ago
In the age of agents, systems of record have never mattered more. They’ve also never been less prepared for what’s coming. Today, we’re announcing @attio's hybrid architecture, with the controls of application software at the scale of infrastructure. To agents, Attio looks like a database, queryable in SQL - a language they're RL’d on. Unlike a database, the business logic, policies, and compliance sit behind the query. This makes all of Attio’s data accessible by agents in the most powerful and flexible syntax. It gives GTM teams an order of magnitude more value from their time, with the full power of agents working across the entire customer lifecycle. A new shape of software is here. https://t.co/iF5HBuUBhw