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Pace CEO @jamiecuffe predicts computer-use agents could take insurance from checking just 1% of claims and underwriting decisions to checking 100% in real time: "The lingua franca of the industry is really emails and PDFs, and that's why it's so good for agents, because there aren't these APIs to be able to do this work." "Systems that don't have APIs, legacy web apps, desktop apps, even green screen terminals running on an IBM mainframe. Agents can log into those systems the same way a human…
Continual Learning In Computer Use Over the last year, we’ve run trillions of tokens on some of the hardest computer-use tasks in insurance. Pulling policy documents means logging into a carrier portal, finding the right customer,