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CEO Personally Handles Customer Service at Shopify | Tech Twitter

CEO Personally Handles Customer Service at Shopify

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I just emailed the President of a $142BN company with an account suspension problem. He responded within 5 mins: I will handle it. Email me. $142BN company. President responds for customer service enquiry in 5 mins. 🤯 Long Shopify. @harleyf @tobi are special.

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