Personal agents gone wrong. As we embrace more personal agents to carry out personalized tasks in the real world, interesting dynamics and behaviors will emerge. I think personal agents as they stand still require careful steering and tuning to ground them in our expectations. In this interesting new work, a personal agent read a user's emails about a $680K 401K and a vested stock grant, then recommended a $601 business-class ticket when a $91 economy fare was available. They ran 325K…