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Measuring User Retention and Loyalty in an AI Agent World

Peter Yang

If the future is agents using your product, how do you even track user retention and build customer loyalty? Is it number of agents that access your APIs/MCP every week? How do you get agents to discover your product - make it super easy for LLMs to find online? All interesting questions to think about. Do folks have good answers?

Topics

product managementartificial intelligencemachine learningsaascustomer experiencegrowth marketingsoftware engineering

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