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Finding signal on Twitter is more difficult than it used to be. We curate the best tweets on topics like AI, startups, and product development every weekday so you can focus on what matters.
Press Space to continue
Press Space to continue
Brian Chesky personally photographed every Airbnb listing in New York in 2009. He flew out with a camera, knocked on doors, watched hosts greet strangers, took notes on what felt awkward. Airbnb is now worth $78 billion. His framework was the 11-star experience. A 5-star stay: someone meets you at the door. 6 stars: champagne on arrival. 7 stars: the host pre-stocked your favorite groceries. Keep going. 11 stars: Elon picks you up at the airport in a SpaceX rocket. The exercise sounds…