Here’s the biggest scam with airbnb reviews that 99% of people don’t know. Most people think airbnb reviews are double blind - the reviews are only visible to the other side after they both write them or 14 days elapse. This is half the story. Only that if a person doesn’t like a review they received from you and wrote you a good review they can remove theirs and with it the rating of their experience. Almost no one knows this, and it’s been confirmed to me by the airbnb team. This means people can use reviews to retaliate not by writing something bad but by removing something good they’ve written as a result of a negative comment they’ve received. Had to be very patient with the airbnb support team while they were evading answering this question directly but after a long ping pong session it was 100% confirmed