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How to Debug a Team That Isn't Working

Lenny Rachitsky

When a team is underperforming, most people's first instinct is to blame the people. That's almost always wrong. After 20+ years at @Meta, @Google, and @CZI — and advising leaders at @Stripe, @AnthropicAI, @OpenAI, and more — @molly_g has learned that blaming people for structural problems is one of the biggest leadership traps there is. In her powerful guest post, she shares a simple diagnostic tool she's used since leading wilderness expeditions in Patagonia at age 22: the Waterline Model. The Waterline Model helps you answer one question: What's going on below the surface that's making things harder than they should be? In other words, "snorkel before you scuba." Read it here (and share it with your manager): https://lennysnewsletter.com/p/how-to-de…

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