This is a good history lesson on the CRM category and managing customer relationships in general. It's also a nice "why now" for why companies need machines for continuous learning from the market (eg. the business world model). Thanks to @yb_effect for doing all of the research and writing about us.

yb_effect@yb_effect13h ago

The best founders are world builders Startups fork reality. They construct a new world where their vision is tangible and then work relentlessly to bring others into it. As more users enter, their behavior and interactions reveal how the