Open Source Software Versus Managed SaaS Services

John: There's this whole idea that you'll be able to build your own CRM and vibecode it. But open-source CRMs already exist. There are open-source alternatives to almost every piece of software, and SaaS has always withstood the pressure. I used an open-source forum software for a while, and very quickly I called the person maintaining it and said, "I'll pay you $1,000 to just do this for me." Then it became a managed service very quickly. I think it's underrated that open-source CRMs have existed for decades and never really taken off, because there's something else that's valuable there.