Salesforce CEO on Seat-Based vs Consumption Models

Salesforce CEO @benioff says he doesn’t see consumption-based business models overtaking the seat-based model: “I don’t know which Anthropic product you’re using, but the one I’m using is seat-based. I don’t know which OpenAI product you’re using, but mine is seat-based." "This is about humans and agents. Humans are seats. And then we have agents, too, and they’re using APIs." "It’s still humans and agents working together. That is what is exciting about the future of enterprise software." "That’s how I see it unfolding. It’s about a world where there are apps and agents - where LLMs extend our capability. They make us better, stronger, and give us the ability to do more. "Seats still exist. And consumption exists.”